Latest Version
1.30.0 Safe to install
1.30.0 Safe to install
Social Studio offers Salesforce's comprehensive social media management capabilities, enabling you to efficiently handle your social media campaigns. With its various features, including Publish, Engage, and Analyze, you can effectively plan and create content, engage with your community, and gather valuable insights.
Publish:
- Create, schedule, and manage content across popular social media platforms such as Twitter, Facebook, Instagram, LinkedIn, YouTube, Pinterest, and Google+.
- Evaluate the impact of your posts.
- Approve content before scheduling it.
Engage:
- Interact with your audience by responding to posts and engaging with communities on Twitter, Facebook, Instagram, LinkedIn, and YouTube.
- Monitor discussions on platforms like Forums, Blogs, News sites, and more.
- Engage with actions like Reply, Retweet, Like, Favorite, Comment, Quote (etc.).
- Collaborate efficiently with your team in community management.
- Flag, tag, categorize, and organize incoming content.
Analyze/Listen:
- Broad listening support for millions of sources.
- Access Broad Listening dashboard from your mobile phone.
- Monitor activities on your owned social media properties.
- Effortlessly share important insights with a single tap.
- Receive instant search results for any keyword(s) using Quick Search.
The Social Studio Mobile App ensures seamless synchronization across all devices using the cloud. Any action taken on your phone will be reflected in all your Social Studio usage, and vice versa.
Overview
Salesforce Social Studio is a Freeware software in the category Internet developed by Salesforce.com.
The latest version of Salesforce Social Studio is 1.30.0, released on 11/12/2023. It was initially added to our database on 11/12/2023.
Salesforce Social Studio runs on the following operating systems: iOS.
Users of Salesforce Social Studio gave it a rating of 4 out of 5 stars.
Pros
- Comprehensive social media management tool that offers a wide range of features for monitoring, publishing, analyzing, and engaging with social media content.
- Integration with other Salesforce products allows for a seamless customer relationship management experience.
- Robust analytics and reporting capabilities provide valuable insights into social media performance and audience engagement.
- Advanced scheduling and automation features streamline the social media content creation and publishing process.
- Excellent customer support and resources available for users to learn and get the most out of the platform.
Cons
- Can be overwhelming for beginners due to the complexity of features and options available.
- Pricing may be prohibitive for small businesses or startups.
- The user interface can be considered clunky and not as intuitive as other social media management tools in the market.
- Limited customization options compared to other platforms, which may restrict some specific needs of users.
- Occasional technical glitches or bugs reported by users that may disrupt workflow.
Screenshots (Click to view larger)
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